Dropbox status
Is Dropbox down? This is Dropbox’s current status, its components and its recent incidents, read from Dropbox’s official status page and refreshed every 2 minutes.
All Systems Operational
As reported by Dropbox’s status page, read Oct 24, 2026, 18:03 UTC.
Components
| Component | Status |
|---|---|
| Website | Operational |
| Desktop Application | Operational |
| Mobile Application | Operational |
| API | Operational |
| Paper | Operational |
| Passwords | Operational |
| Dash | Operational |
| Protect | Operational |
| Replay | Operational |
| DocSend | Operational |
| MCP Server | Operational |
| Support Services | Operational |
What a degraded performance status means, and how much downtime an SLA allows: the uptime calculator.
Recent Dropbox incidents
- Some customers are unable to access certain website routes and features. · Sep 9, 2026, 21:36 UTC · resolved, major impact, lasted 59 min
This incident has been resolved.
- Customer support via telephone may be unavailable for some users · Sep 3, 2026, 22:13 UTC · resolved, minor impact, lasted 6 h 49 min
This incident has been resolved.
- Some Dropbox Protect features are not working correctly · Aug 25, 2026, 23:14 UTC · resolved, minor impact, lasted 11 h 47 min
This incident has been resolved.
- Dropbox is not working as expected for some users · Aug 21, 2026, 13:18 UTC · resolved, minor impact, lasted 1 h 55 min
This incident has been resolved.
- Dropbox is not working as expected for some users · Jul 23, 2026, 15:12 UTC · resolved, minor impact, lasted 25 min
This incident has been resolved.
- Shared content downloads are degraded · Jun 8, 2026, 19:43 UTC · resolved, minor impact, lasted 93 h 11 min
Shared content downloads on Dropbox is back up and running! Thanks for bearing with us.
- Opening a video or audio file might not be working for users · May 27, 2026, 20:05 UTC · resolved, minor impact, lasted 2 h 26 min
This incident has been resolved.
- Availability was impacted across a number of services · May 18, 2026, 17:00 UTC · resolved, lasted 0 min
A number of services across Dropbox experienced slower than expected load times between 17:01:50 and 17:42:50 UTC. This included the ability to add members to teams and share content.
- Dropbox may be unavailable for some users · Apr 15, 2026, 03:51 UTC · resolved, major impact, lasted 25 min
This incident has been resolved.
- Dash Chat might not be working for some users · Apr 9, 2026, 21:32 UTC · resolved, minor impact, lasted 3 h 22 min
This incident has been resolved.
- Dropbox.com is not working for some users · Jan 22, 2026, 01:30 UTC · resolved, minor impact, lasted 8 h 30 min
This incident has been resolved.
- We’re having some trouble with our payment page · Jan 15, 2026, 06:59 UTC · resolved, minor impact, lasted 1 h 20 min
This incident has been resolved.
- DocSend impacted by ongoing Cloudflare outage · Nov 18, 2025, 14:38 UTC · resolved, major impact, lasted 15 min
This incident has been resolved.
- Dropbox Chat unavailable · Nov 14, 2025, 20:00 UTC · resolved, major impact, lasted 1 h 11 min
This incident has been resolved.
- Google Drive and One Drive Dash connectors are not working for some users · Oct 21, 2025, 14:32 UTC · resolved, minor impact, lasted 6 h 40 min
This incident has been resolved.
Source: Dropbox, Dropbox’s public status page, read Oct 24, 2026, 18:03 UTC. Uptimely is not affiliated with Dropbox; incident text is Dropbox’s own.
Is it down for you, or for everyone?
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Is Dropbox down right now?
The status at the top of this page is Dropbox's own, read from its public status page every couple of minutes. It shows what Dropbox's team has confirmed. For an independent check of whether dropbox.com answers right now, use the live check on the is-it-down page.
Where is Dropbox's official status page?
Dropbox publishes its status at https://status.dropbox.com. This page shows the same data with the recent incident history in one place, and links each incident to Dropbox's own write-up.
Why does Dropbox not work for me when its status says operational?
A status page lists the incidents a vendor has confirmed, and confirmation takes time: problems often reach users minutes before they reach the status page, and some partial or regional problems never appear on it. Your own network, account or region can also be the cause.
How can I get alerted when Dropbox has an incident?
Add an External Status Page monitor in Uptimely pointed at https://status.dropbox.com. It reads the page on a schedule and alerts your team by email, SMS, phone call, Slack, Discord or browser push when Dropbox reports a problem, beside the monitors for your own services.