Shopify status
Is Shopify down? This is Shopify’s current status, its components and its recent incidents, read from Shopify’s official status page and refreshed every 2 minutes.
All Systems Operational
As reported by Shopify’s status page, read Oct 24, 2026, 18:05 UTC.
Components
| Component | Status |
|---|---|
| Admin | Operational |
| Checkout | Operational |
| Reports and Dashboards | Operational |
| Storefront | Operational |
| API & Mobile | Operational |
| Third party services | Operational |
| Support | Operational |
| Point of Sale | Operational |
| Oxygen | Operational |
What a degraded performance status means, and how much downtime an SLA allows: the uptime calculator.
Recent Shopify incidents
- Shop Pay unavailable · Jun 24, 2025, 22:57 UTC · resolved, minor impact, lasted 33 min
This incident has been resolved.
- Some POS transactions are not completing on iOS devices Actions · Jun 24, 2025, 17:46 UTC · resolved, major impact, lasted 3 h 6 min
Between 16:31 UTC and 19:48 UTC, we experienced an issue due to which some POS transactions could not be completed as expected. A fix was implemented at 17:44 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.…
- Some Merchants are experiencing issues accessing Storefronts and Shopify Admins · Mar 13, 2023, 15:24 UTC · resolved, critical impact, lasted 41 min
This incident has been resolved.
- Some merchants are encountering errors within their admin · Oct 25, 2022, 15:50 UTC · resolved, major impact, lasted 2 h 42 min
This incident has been resolved.
- We are investigating an issue preventing web traffic to our servers · Jun 21, 2022, 06:59 UTC · resolved, major impact, lasted 1 h 12 min
All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.
- Assets not loading for some Shopify services · Jun 8, 2021, 10:24 UTC · resolved, critical impact, lasted 56 min
This incident has been resolved.
- Interruption in service on some stores · Mar 22, 2020, 12:30 UTC · resolved, minor impact, lasted 0 min
Some stores are currently inaccessible. We are investigating and will keep you updated.
- Admin left nav is missing elements · Mar 20, 2020, 00:21 UTC · resolved, minor impact, lasted 3 min
This incident has now been resolved, and all items in the left nav are now back to normal.
- Login issues affecting some merchants · Mar 18, 2020, 21:16 UTC · resolved, minor impact, lasted 3 h 38 min
The incident affecting logins for merchants and partners is now resolved.
- Theme Editor degraded · Feb 27, 2020, 14:15 UTC · resolved, minor impact, lasted 1 h 29 min
This incident has been resolved.
- Some discount codes might be improperly applied at checkout · Feb 10, 2020, 14:36 UTC · resolved, minor impact, lasted 2 h 47 min
This incident has been resolved.
- Checkout completion delayed for some stores · Jan 25, 2020, 20:05 UTC · resolved, major impact, lasted 11 min
This incident has been resolved.
- PayPal not processing payments · Jan 25, 2020, 19:48 UTC · resolved, major impact, lasted 25 min
This incident has been resolved.
- Shopify storefronts not loading correctly for some stores · Jan 23, 2020, 23:00 UTC · resolved, lasted 0 min
Some Shopify storefronts may not have been loading correctly. The problem has now been resolved.
- Failures with Shopify Shipping, Shopify Pay and Admin access · Jan 20, 2020, 14:31 UTC · resolved, critical impact, lasted 23 min
This incident has been resolved.
Source: Shopify, Shopify’s public status page, read Oct 24, 2026, 18:05 UTC. Uptimely is not affiliated with Shopify; incident text is Shopify’s own.
Is it down for you, or for everyone?
A status page shows what the vendor has confirmed, which often lags what users see. Run a live check of shopify.com to see whether it answers right now.
Get alerted when Shopify has an incident
Uptimely’s External Status Page monitor watches Shopify’s status page and alerts your team by email, SMS, phone call, Slack, Discord or browser push when it reports a problem, next to the monitors for your own services.
Is Shopify down right now?
The status at the top of this page is Shopify's own, read from its public status page every couple of minutes. It shows what Shopify's team has confirmed. For an independent check of whether shopify.com answers right now, use the live check on the is-it-down page.
Where is Shopify's official status page?
Shopify publishes its status at https://www.shopifystatus.com. This page shows the same data with the recent incident history in one place, and links each incident to Shopify's own write-up.
Why does Shopify not work for me when its status says operational?
A status page lists the incidents a vendor has confirmed, and confirmation takes time: problems often reach users minutes before they reach the status page, and some partial or regional problems never appear on it. Your own network, account or region can also be the cause.
How can I get alerted when Shopify has an incident?
Add an External Status Page monitor in Uptimely pointed at https://www.shopifystatus.com. It reads the page on a schedule and alerts your team by email, SMS, phone call, Slack, Discord or browser push when Shopify reports a problem, beside the monitors for your own services.