Elastic Cloud status

Ongoing incidents

• Connectivity disruption for AWS Bahrain (me-south-1) · Mar 2, 2026, 06:23 UTC · identified, major impact

  Update — Incident ongoing. AWS Bahrain (me-south-1) has been removed from new deployment selection on cloud.elastic.co. Existing deployments remain inaccessible due to the AWS infrastructure disruption, with no recovery timeline provided by AWS. Assume the region is unavailable…

Components

What a degraded performance status means, and how much downtime an SLA allows: the uptime calculator.

Recent Elastic Cloud incidents

• Elastic Support Portal is unavailable · Oct 23, 2026, 04:04 UTC · resolved, major impact, lasted 2 h 29 min

  The upstream provider has completed its fix, and access to the Elastic Support portal has been restored. Customers can authenticate to the support portal again. We are considering this issue resolved and will be providing no further updates. If you continue to have issues,…

• 403 error when trying to access Autoops in newly created serverless projects · Oct 22, 2026, 11:19 UTC · resolved, major impact, lasted 9 h 31 min

  We resolved the issue affecting AutoOps at 12:30 UTC. Elastic Cloud Hosted and Elastic Cloud Serverless: Customers who created a new account in the AWS us-east-1 region since approximately 00:30 UTC on October 22, 2026 were unable to access AutoOps and may have seen an error…

• Elastic Cloud scaling issues in Azure · Oct 20, 2026, 20:07 UTC · resolved, major impact, lasted 6 h 57 min

  Engineers have mitigated an issue affecting the ability to scale existing Elastic Cloud Hosted deployments and Serverless projects in Azure. Scaling is working as expected.

• Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London) · Oct 20, 2026, 06:51 UTC · resolved, major impact, lasted 15 h 3 min

  The infrastructure incident at our cloud provider affecting availability zone europe-west2-b in the GCP europe-west2 (London) region has been resolved. Engineering has completed recovery of infrastructure running in the affected availability zone. Elastic Cloud Hosted: Customers…

• Delayed or Unavailable project operation in GCP us-central1 · Oct 8, 2026, 16:42 UTC · resolved, major impact, lasted 8 h 12 min

  The upstream cloud storage issue affecting some Elastic Cloud Serverless projects in the GCP us-central1 region has been resolved. Project operations have returned to normal, and we are no longer seeing affected projects in a red health state.

• Delayed Serverless Metrics in Azure UAE North region · Oct 6, 2026, 14:04 UTC · resolved, major impact, lasted 3 h 50 min

  The issue affecting metric availability for Serverless projects in Azure UAE North has been resolved. Delayed “Usage and performance” metrics are now recovering, and queued usage records are being processed. No data loss is expected.

• Replication bug causing slow recoveries · Sep 1, 2026, 08:16 UTC · resolved, major impact, lasted 708 h 28 min

  This issue was resolved in the 9.5.3 release of Elasticsearch. Customers running versions 9.5.0, 9.5.1, or 9.5.2 of Elasticsearch are advised to update to a newer version as soon as possible.

• Degraded Performance: Cloud Provisioning Delays · Sep 23, 2026, 14:04 UTC · resolved, major impact, lasted 1 h 59 min

  This issue has been resolved.

• AutoOps node metrics temporarily unavailable in some regions · Sep 17, 2026, 15:50 UTC · resolved, major impact, lasted 41 min

  The issue causing missing node-level metrics (CPU, memory, disk, thread pools) for recent time ranges in a subset of AutoOps regions has been fully resolved. Cluster health, shard, and deployment data were unaffected throughout, and no data was lost.

• Elastic Agent enrollment/check-in failures on 9.5.3 (and 9.4.6) with Fleet remote Elasticsearch output · Sep 9, 2026, 20:44 UTC · resolved, major impact, lasted 181 h 46 min

  We have confirmed that Elastic Agents are no longer experiencing enrollment failures related to this issue. Corrected Fleet Server releases (9.5.4 / 9.4.6) have been available on Elastic Cloud Hosted and Elastic Cloud Enterprise stack packs since September 10, 2026, and all…

• Elastic Support Portal unavailable · Sep 16, 2026, 13:17 UTC · resolved, major impact, lasted 2 h 21 min

  The Elastic Support Portal remains available and steady - at this time, we are considering this incident resolved.

• Delayed Metrics in Cloud Console - GCP us-east4 · Sep 12, 2026, 23:21 UTC · resolved, major impact, lasted 8 h 24 min

  The metrics ingestion delay in GCP us-east4 has been fully resolved. All queued data has been processed and metrics are now showing in the console in real time.

• Kibana access restored for UI-assigned Organization Owners on Hosted deployments · Sep 10, 2026, 01:30 UTC · resolved, major impact, lasted 21 h 0 min

  This incident has been resolved.

• Elevated Error Rates for Specific Models Impacting Elastic Inference Service in EU Regions · Sep 2, 2026, 00:04 UTC · resolved, major impact, lasted 0 min

  From 21:50 to 23:42 UTC, we encountered elevated error rates for Anthropic Claude Haiku 4.5, OpenAI GPT-5.6, and Google Gemini 2.5 Flash with the Elastic Inference Service in EU regions. This issue has now been resolved.

• Issue impacting services running in GCP us-central1 · Sep 1, 2026, 15:18 UTC · resolved, major impact, lasted 4 h 48 min

  This issue has been resolved.

Source: Elastic Cloud (Public), Elastic Cloud’s public status page, read Oct 24, 2026, 18:05 UTC. Uptimely is not affiliated with Elastic Cloud; incident text is Elastic Cloud’s own.

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