Incident, alert and monitor-status messages
Uptimely posts to the Slack channel your team picks when a monitor changes status and when an incident or alert is declared, acknowledged or resolved.
Integrations
Uptimely for Slack
Get incident, alert and monitor-status messages in the Slack channel your team already watches, and acknowledge or resolve incidents from the message.
Add to SlackWhat it does
Alerts in the channel, actions on the message
Act on an incident from the message
Incident messages carry buttons to acknowledge, resolve, change state, add a note and execute the on-call policy, so a responder can act without opening the dashboard.
Per-project notification rules
Each Uptimely project has its own rules for which event types reach Slack and which channel they go to, so a noisy monitor does not have to reach everyone.
Actions are attributed to you
Link your own Slack account to your Uptimely account once, and a button click in Slack is recorded against you. Until you link, the buttons ask you to connect your account first.
Set up
Three steps
- Add to Slack. Click Add to Slack and approve the permissions below for your workspace.
- Sign in and pick the project. Sign in to Uptimely, or create an account, then choose which Uptimely project the workspace connects to.
- Choose a channel and rules. In that project's settings, choose the channel and the notification rules that decide which events post to it.
Permissions
What Uptimely asks Slack for, and why
Bot permissions
chat:writePosts incident, alert and monitor-status messages to the channel you chose.channels:readLists public channels so you can pick where Uptimely posts.groups:readLists the private channels Uptimely has been invited to, so you can pick one.channels:joinJoins the public channel you selected if the bot is not a member yet, so the first alert is delivered.
User permissions (only if you link your account)
openidSign in with Slack: confirms which Slack member is linking their Uptimely account.profileSign in with Slack: returns the member and workspace ids used to match a button click to your Uptimely user.emailSign in with Slack: part of the standard OpenID Connect grant the link flow requests.
Your data
What Uptimely stores
- Your Slack workspace id and name, and the bot's user id.
- The bot token Slack issues when you install the app.
- The channel you choose in a notification rule.
- If you link your own account: your Slack user id and workspace id, and the Sign in with Slack token.
Uptimely does not read message history or channel content. The permissions above only let it post, list channels and join the one you picked.
Remove it
Disconnect any time
From Uptimely
Disconnect Slack in the project's settings. Uptimely revokes the bot token at Slack and then deletes the stored install.
From Slack
Remove the app from your workspace. Slack notifies Uptimely, which deletes the tokens it holds for that workspace automatically.