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Service status

# Twilio status

Is Twilio down? This is Twilio’s current status, its components and its recent incidents, read from [Twilio’s official status page](https://status.twilio.com) and refreshed every 2 minutes.

## Partially Degraded Service

As reported by Twilio’s status page, read Oct 24, 2026, 18:07 UTC.

## Ongoing incidents

- **[SMS Delivery Delays from Twilio to Claro Costa Rica](https://stspg.io/nc2wcdch71hz)** · Oct 24, 2026, 00:48 UTC · monitoring, minor impact  
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
- **[Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States](https://stspg.io/zlzsz68bx4ht)** · Oct 24, 2026, 14:17 UTC · identified, minor impact  
Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as…
- **[Voice Call Post Dial Delay from Twilio Phone Numbers to Chile](https://stspg.io/2qywdrx4sx6m)** · Oct 23, 2026, 14:53 UTC · monitoring, minor impact  
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Chile and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
- **[Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand](https://stspg.io/6z04b5nnhvd2)** · Oct 12, 2026, 11:53 UTC · identified, minor impact  
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more…
- **[MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States](https://stspg.io/r6nfcj4j5fgj)** · Sep 26, 2026, 03:16 UTC · investigating, minor impact  
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
- **[SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India](https://stspg.io/mvj6m6cnm9xd)** · Oct 21, 2026, 16:32 UTC · identified, minor impact  
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as…

## Scheduled maintenance

- **[United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://stspg.io/nzn1zdt17zr3)** · Oct 24, 2026, 11:36 UTC · scheduled, maintenance impact
- **[Marketing Campaign Stats Maintenance](https://stspg.io/l5jwkmbtl2qg)** · Oct 8, 2026, 20:34 UTC · scheduled, maintenance impact
- **[Philippines SMS Carrier Maintenance - Globe Telecom](https://stspg.io/873zg9qr259g)** · Oct 9, 2026, 17:19 UTC · scheduled, maintenance impact
- **[Bounce Suppressions Maintenance](https://stspg.io/7k8667zdjq36)** · Oct 23, 2026, 23:12 UTC · scheduled, maintenance impact
- **[United States SMS and MMS Carrier Maintenance - T-Mobile](https://stspg.io/9gjscqr0lvz8)** · Oct 22, 2026, 22:05 UTC · scheduled, maintenance impact

And 25 more on [Twilio’s status page](https://status.twilio.com).

## Components

__Twilio components and their status (60 of 172, problems first)__
| Component                                    | Status               |
| -------------------------------------------- | -------------------- |
| MMS Long Code, North America                 | Degraded performance |
| Voice, North America                         | Degraded performance |
| Voice, APAC                                  | Degraded performance |
| SMS, APAC                                    | Degraded performance |
| MMS, APAC                                    | Degraded performance |
| Lookup Line Type Intelligence \[Legacy API\] | Degraded performance |
| RCS Messaging                                | Degraded performance |
| Origination US1                              | Operational          |
| Console                                      | Operational          |
| Authy 2FA                                    | Operational          |
| PSTN US1                                     | Operational          |
| Studio                                       | Operational          |
| SMS Long Code, North America                 | Operational          |
| Group Rooms                                  | Operational          |
| SMS Long Code, North America                 | Operational          |
| Zipwhip Provisioner Dashboard and API        | Operational          |
| Origination AU1                              | Operational          |
| Origination IE1                              | Operational          |
| PSTN AU1                                     | Operational          |
| PSTN IE1                                     | Operational          |
| Conversation Orchestrator                    | Operational          |
| Mailsend: Comms API                          | Operational          |
| API v3                                       | Operational          |
| Flex Agent Copilot                           | Operational          |
| SIP Interface US1                            | Operational          |
| Peer-to-Peer Rooms                           | Operational          |
| Functions                                    | Operational          |
| Verify                                       | Operational          |
| Event Streams                                | Operational          |
| Termination US1                              | Operational          |
| Flex Agent Desktop                           | Operational          |
| MMS Long Code, North America                 | Operational          |
| Zipwhip Support Ticketing                    | Operational          |
| Termination AU1                              | Operational          |
| Termination IE1                              | Operational          |
| SIP Interface AU1                            | Operational          |
| SIP Interface IE1                            | Operational          |
| Conversation Intelligence                    | Operational          |
| Logs                                         | Operational          |
| SMTP                                         | Operational          |
| Event Webhooks                               | Operational          |
| SMS Short Code, North America                | Operational          |
| Debugger & Alarms                            | Operational          |
| Client Web US1                               | Operational          |
| Flex Application Platform                    | Operational          |
| Authy App                                    | Operational          |
| Assets                                       | Operational          |
| Recordings                                   | Operational          |
| Conversation Intelligence (classic)          | Operational          |
| SMS Toll-Free, North America                 | Operational          |
| Toll-Free Verification Portal                | Operational          |
| Client Web AU1                               | Operational          |
| Client Web IE1                               | Operational          |
| API v2                                       | Operational          |
| Parse API                                    | Operational          |
| Dedicated IP Address                         | Operational          |
| Lookup                                       | Operational          |
| Billing                                      | Operational          |
| Client Mobile US1                            | Operational          |
| Documentation                                | Operational          |

What a [degraded performance](https://getuptimely.com/glossary/degraded-performance) status means, and how much downtime an SLA allows: [the uptime calculator](https://getuptimely.com/tools/uptime-calculator).

## Recent Twilio incidents

- **[Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States](https://stspg.io/zlzsz68bx4ht)** · Oct 24, 2026, 14:17 UTC · identified, minor impact  
Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as…
- **[SMS Delivery Delays from Twilio to WOM Colombia](https://stspg.io/grxtnmxfrjz9)** · Oct 24, 2026, 07:05 UTC · resolved, minor impact, lasted 5 h 43 min  
The incident has been resolved and SMS delivery from Twilio to WOM network subscribers in Colombia is operating normally.
- **[SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua](https://stspg.io/3zvh41cbb9bg)** · Oct 23, 2026, 16:19 UTC · resolved, minor impact, lasted 19 h 16 min  
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua is operating normally.
- **[SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil](https://stspg.io/m59473z2t88s)** · Oct 23, 2026, 20:06 UTC · resolved, minor impact, lasted 9 h 56 min  
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to Claro network subscribers in Brazil is operating normally.
- **[SMS Delivery Failures from Twilio to Multiple Networks in South Africa](https://stspg.io/1g3stwpgm3g1)** · Oct 23, 2026, 19:46 UTC · resolved, minor impact, lasted 10 h 9 min  
The incident has been resolved and SMS delivery from Twilio to affected networks in South Africa is operating normally.
- **[Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers](https://stspg.io/rkf3b6l1rfcq)** · Oct 23, 2026, 22:26 UTC · resolved, minor impact, lasted 5 h 17 min  
The incident has been resolved and voice calls from network subscribers to Twilio Costa Rica Landline Numbers are operating normally.
- **[SMS Delivery Delays from Twilio to Claro Costa Rica](https://stspg.io/nc2wcdch71hz)** · Oct 24, 2026, 00:48 UTC · monitoring, minor impact  
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
- **[MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States](https://stspg.io/46rjktpqnrz3)** · Oct 23, 2026, 00:23 UTC · resolved, minor impact, lasted 21 h 41 min  
The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Viaero network subscribers in the United States is operating normally.
- **[SMS Delivery Delays from Twilio to Surf Telecom Brazil](https://stspg.io/9qlt88vh4mb1)** · Oct 23, 2026, 03:51 UTC · resolved, minor impact, lasted 15 h 41 min  
The incident has been resolved and SMS delivery from Twilio to Surf Telecom network subscribers in Brazil is operating normally.
- **[SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico](https://stspg.io/4h0pk7g6gcmh)** · Oct 23, 2026, 13:13 UTC · resolved, minor impact, lasted 6 h 4 min  
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico is operating normally.
- **[SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada](https://stspg.io/6zybv0mwh05g)** · Oct 23, 2026, 12:29 UTC · resolved, minor impact, lasted 6 h 43 min  
The incident has been resolved and SMS delivery receipts from Twilio to network subscribers on affected networks in the United States and Canada are operating normally.
- **[SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil](https://stspg.io/sss2kn1gvsm7)** · Oct 23, 2026, 03:37 UTC · resolved, minor impact, lasted 15 h 19 min  
The incident has been resolved and SMS delivery between a subset of Twilio Phone Numbers and network subscribers on affected networks in Brazil is operating normally.
- **[SMS Delivery Delays and Failures from Twilio to Telecall Brazil](https://stspg.io/x830scrxwrh6)** · Oct 23, 2026, 08:05 UTC · resolved, minor impact, lasted 9 h 31 min  
The incident has been resolved and SMS delivery from Twilio to Telecall network subscribers in Brazil is operating normally.
- **[Voice Call Post Dial Delay from Twilio Phone Numbers to Chile](https://stspg.io/2qywdrx4sx6m)** · Oct 23, 2026, 14:53 UTC · monitoring, minor impact  
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Chile and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
- **[SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States](https://stspg.io/9sn0zwp2hj5c)** · Oct 23, 2026, 13:24 UTC · resolved, minor impact, lasted 1 h 9 min  
The incident was duplicate. Our Team is working for SMS Delivery Report Delays to Multiple Small networks in Unites states of America & Canada

Source: [Twilio](https://status.twilio.com), Twilio’s public status page, read Oct 24, 2026, 18:07 UTC. Uptimely is not affiliated with Twilio; incident text is Twilio’s own.

## Is it down for you, or for everyone?

A status page shows what the vendor has confirmed, which often lags what users see. [Run a live check of twilio.com](https://getuptimely.com/is-it-down/twilio.com) to see whether it answers right now.

## Get alerted when Twilio has an incident

Uptimely’s External Status Page monitor watches Twilio’s status page and alerts your team by email, SMS, phone call, Slack, Discord or browser push when it reports a problem, next to the monitors for your own services.

[Watch Twilio free →](https://app.getuptimely.com/accounts/register)

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### Is Twilio down right now?

The status at the top of this page is Twilio's own, read from its public status page every couple of minutes. It shows what Twilio's team has confirmed. For an independent check of whether twilio.com answers right now, use the live check on the is-it-down page.

### Where is Twilio's official status page?

Twilio publishes its status at https://status.twilio.com. This page shows the same data with the recent incident history in one place, and links each incident to Twilio's own write-up.

### Why does Twilio not work for me when its status says operational?

A status page lists the incidents a vendor has confirmed, and confirmation takes time: problems often reach users minutes before they reach the status page, and some partial or regional problems never appear on it. Your own network, account or region can also be the cause.

### How can I get alerted when Twilio has an incident?

Add an External Status Page monitor in Uptimely pointed at https://status.twilio.com. It reads the page on a schedule and alerts your team by email, SMS, phone call, Slack, Discord or browser push when Twilio reports a problem, beside the monitors for your own services.