> Markdown version of https://getuptimely.com/service-status/mongodb — the page itself is the canonical copy. Service status # MongoDB Atlas status Is MongoDB Atlas down? This is MongoDB Atlas’s current status, its components and its recent incidents, read from [MongoDB Atlas’s official status page](https://status.mongodb.com) and refreshed every 2 minutes. ## All Systems Operational As reported by MongoDB Atlas’s status page, read Oct 24, 2026, 18:20 UTC. ## Ongoing incidents - **[Impaired Cluster operations in AWS me-central-1 and AWS me-south-1](https://stspg.io/jwd31x8yx3q5)** · Sep 3, 2026, 16:44 UTC · monitoring, major impact We are continuing to monitor for any further issues. ## Components __MongoDB Atlas components and their status__ | Component | Status | | ------------------------------------------------ | ----------- | | MongoDB Cloud | Operational | | MongoDB Support Portal | Operational | | MongoDB Atlas App Services and Device Sync | Operational | | MongoDB Atlas Data Federation and Online Archive | Operational | | MongoDB Atlas Search | Operational | | MongoDB Charts | Operational | | MongoDB Atlas Stream Processing | Operational | | MongoDB Atlas for Government | Operational | | VoyageAI Embedding and Reranking Models | Operational | | MongoDB Atlas Agent Engine | Operational | What a [degraded performance](https://getuptimely.com/glossary/degraded-performance) status means, and how much downtime an SLA allows: [the uptime calculator](https://getuptimely.com/tools/uptime-calculator). ## Recent MongoDB Atlas incidents - **[GCP Availability Zone europe-west2-b connectivity issues](https://stspg.io/fydqrrffdfq0)** · Oct 20, 2026, 07:32 UTC · resolved, minor impact, lasted 12 h 36 min This incident has been resolved. - **[Issue impacting Atlas Search availability on certain clusters](https://stspg.io/vp69gw74zqlz)** · Oct 9, 2026, 16:29 UTC · resolved, major impact, lasted 1 h 48 min This incident has been resolved. - **[Admin Admin API: Intermittent Increase in 5xx errors](https://stspg.io/dfzzl335pscn)** · Oct 9, 2026, 13:11 UTC · resolved, lasted 2 h 35 min This incident has been resolved. - **[MongoDB Charts: Infinite login loop when creating new Charts projects](https://stspg.io/rg45wprbzlwb)** · Oct 2, 2026, 00:01 UTC · resolved, minor impact, lasted 5 h 0 min This incident has been resolved. - **[Trigger processing may be delayed globally](https://stspg.io/bdghxhyf3hbd)** · Oct 1, 2026, 15:41 UTC · resolved, major impact, lasted 5 h 13 min This incident has been resolved. - **[Delays in Atlas cluster management operations](https://stspg.io/b38cxtxqxdlt)** · Sep 30, 2026, 18:51 UTC · resolved, lasted 2 h 10 min This incident has been resolved. - **[Support Portal Outage](https://stspg.io/yc66h52gr7zg)** · Sep 16, 2026, 09:06 UTC · resolved, major impact, lasted 6 h 25 min The MongoDB Support Portal experienced service degradation issues between approximately 2026-09-16 09:00 UTC and 2026-09-16 15:15 UTC. These platform issues have been resolved. We apologize for the service interruption and greatly appreciate your patience. Regards, The MongoDB… - **[Atlas is experiencing issues with issuing certificates from Lets Encrypt](https://stspg.io/hxqhp3d2p4nt)** · Sep 11, 2026, 01:28 UTC · resolved, minor impact, lasted 2 h 23 min This incident has been resolved. - **[Impaired Cluster Operations – AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain)](https://stspg.io/mg7m971rdhw8)** · Mar 1, 2026, 13:48 UTC · resolved, major impact, lasted 4466 h 59 min While we are marking this issue as resolved, the issue actually remains ongoing. We are marking this as resolved to improve the experience of users on our status page. The latest information from AWS remains available at https://health.aws.amazon.com/health/status We will update… - **[Impaired Cluster operations in AWS me-central-1 and AWS me-south-1](https://stspg.io/jwd31x8yx3q5)** · Sep 3, 2026, 16:44 UTC · monitoring, major impact We are continuing to monitor for any further issues. - **[MongoDB Atlas Log Integration service degraded](https://stspg.io/yh337w1rxdlj)** · Aug 28, 2026, 14:30 UTC · resolved, minor impact, lasted 0 min Between approximately 14:29 UTC and 15:42 UTC on August 28, 2026, log delivery via Atlas Log Integration was impacted due to an internal service issue. Some users may have encountered delayed or missing logs during this window. Log delivery has since returned to normal. We are… - **[Issues rotating certificates for projects containing only Atlas Free and Flex clusters](https://stspg.io/qbmmtp87vb40)** · Aug 19, 2026, 20:45 UTC · resolved, lasted 25 h 21 min This incident has been resolved. - **[Atlas UI and API Periodic Unavailability](https://stspg.io/4nf1gtb8506m)** · Aug 18, 2026, 14:10 UTC · resolved, minor impact, lasted 1 h 6 min This incident has been resolved. Following the incident, we identified an issue that caused some internal Atlas jobs not to start as scheduled, resulting in delays to certain changes. The issue was related to this incident "Atlas UI and API Periodic Unavailability" which has… - **[GCP capacity constraints affecting Atlas deployments](https://stspg.io/5skglmlv07mf)** · Aug 5, 2026, 05:17 UTC · resolved, major impact, lasted 6 h 57 min We believe the symptoms of this have largely subsided, looking at both customer cases and our internal metrics. We will share any more information as we get it, but for now resolving this incident as Atlas is fully operational. - **[Elevated errors on VoyageAI APIs](https://stspg.io/1d1g8p97f2g6)** · Aug 3, 2026, 18:47 UTC · resolved, major impact, lasted 2 h 31 min The system has returned to normal operation. Source: [MongoDB Cloud](https://status.mongodb.com), MongoDB Atlas’s public status page, read Oct 24, 2026, 18:20 UTC. Uptimely is not affiliated with MongoDB Atlas; incident text is MongoDB Atlas’s own. ## Is it down for you, or for everyone? A status page shows what the vendor has confirmed, which often lags what users see. [Run a live check of mongodb.com](https://getuptimely.com/is-it-down/mongodb.com) to see whether it answers right now. ## Get alerted when MongoDB Atlas has an incident Uptimely’s External Status Page monitor watches MongoDB Atlas’s status page and alerts your team by email, SMS, phone call, Slack, Discord or browser push when it reports a problem, next to the monitors for your own services. 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The status at the top of this page is MongoDB Atlas's own, read from its public status page every couple of minutes. It shows what MongoDB Atlas's team has confirmed. For an independent check of whether mongodb.com answers right now, use the live check on the is-it-down page. ### Where is MongoDB Atlas's official status page? MongoDB Atlas publishes its status at https://status.mongodb.com. This page shows the same data with the recent incident history in one place, and links each incident to MongoDB Atlas's own write-up. ### Why does MongoDB Atlas not work for me when its status says operational? A status page lists the incidents a vendor has confirmed, and confirmation takes time: problems often reach users minutes before they reach the status page, and some partial or regional problems never appear on it. Your own network, account or region can also be the cause. ### How can I get alerted when MongoDB Atlas has an incident? Add an External Status Page monitor in Uptimely pointed at https://status.mongodb.com. It reads the page on a schedule and alerts your team by email, SMS, phone call, Slack, Discord or browser push when MongoDB Atlas reports a problem, beside the monitors for your own services.