<!-- Gusto status: is Gusto down? — Uptimely -->
> Markdown version of https://getuptimely.com/service-status/gusto — the page itself is the canonical copy.

Service status

# Gusto status

Is Gusto down? This is Gusto’s current status, its components and its recent incidents, read from [Gusto’s official status page](https://status.gusto.com) and refreshed every 2 minutes.

## All Systems Operational

As reported by Gusto’s status page, read Oct 24, 2026, 18:09 UTC.

## Components

__Gusto components and their status__
| Component                                | Status      |
| ---------------------------------------- | ----------- |
| Gusto.com website                        | Operational |
| DNS                                      | Operational |
| Payroll, Benefits, HR                    | Operational |
| Elastic Compute Cloud                    | Operational |
| Cloudflare SSL Certificate Provisioning  | Operational |
| S3 West                                  | Operational |
| Phone System                             | Operational |
| Cloudflare Gateway                       | Operational |
| S3 East                                  | Operational |
| Email System                             | Operational |
| Cloudflare Authoritative DNS             | Operational |
| Load Balancers                           | Operational |
| Chat System                              | Operational |
| Cloudflare Bot Management                | Operational |
| Caching                                  | Operational |
| Gusto Mobile                             | Operational |
| Cloudflare CDN/Cache                     | Operational |
| Database                                 | Operational |
| API                                      | Operational |
| Cloudflare Challenge Platform            | Operational |
| Two-factor authentication text messages  | Operational |
| Cloudfront                               | Operational |
| Cloudflare API Shield                    | Operational |
| AWS apigateway-us-west-2                 | Operational |
| Cloudflare DNS Root Servers              | Operational |
| AWS apigateway-us-east-1                 | Operational |
| Cloudflare Distributed Web Gateway       | Operational |
| Cloudflare DNS Updates                   | Operational |
| Cloudflare Firewall                      | Operational |
| Cloudflare Infrastructure                | Operational |
| Cloudflare Images                        | Operational |
| Cloudflare Image Resizing                | Operational |
| Cloudflare Load Balancing and Monitoring | Operational |
| Cloudflare Network                       | Operational |
| Cloudflare Recursive DNS                 | Operational |
| Cloudflare Web Analytics                 | Operational |

What a [degraded performance](https://getuptimely.com/glossary/degraded-performance) status means, and how much downtime an SLA allows: [the uptime calculator](https://getuptimely.com/tools/uptime-calculator).

## Recent Gusto incidents

- **[Gusto is down](https://stspg.io/7v97kvtkwxrf)** · Jun 25, 2026, 22:06 UTC · resolved, major impact, lasted 21 min  
This incident has been resolved.
- **[Some Customers may be unable to run payroll at this time](https://stspg.io/24j6gdsvby60)** · Jun 23, 2026, 18:20 UTC · resolved, critical impact, lasted 56 min  
This incident has been resolved.
- **[All administrators are unable to run payroll](https://stspg.io/6tkyqg39gmbw)** · Mar 25, 2026, 23:45 UTC · resolved, critical impact, lasted 2 h 6 min  
This incident has been resolved.
- **[We are aware that customers may be experiencing issues when accessing Gusto.](https://stspg.io/7x241mgqq5rq)** · Dec 16, 2025, 18:16 UTC · resolved, critical impact, lasted 2 h 40 min  
This incident has been resolved.
- **[Chat channel unavailable](https://stspg.io/jm9rjv6n14bx)** · Nov 7, 2025, 14:35 UTC · resolved, critical impact, lasted 1 h 12 min  
We are continuing to investigate this issue.
- **[Investigating issues with Payroll Processing for some users](https://stspg.io/3y4txqtccldj)** · Oct 24, 2025, 19:39 UTC · resolved, major impact, lasted 15 min  
On October 24, 2025 from 11:42 AM PT to 12:52 PM PT, some users were unable to login and run a payroll. All services are now operating normally. Thank you for your patience.
- **[We are aware that some customers may be experiencing issues accessing Gusto.com.](https://stspg.io/0w8f3vn14dnr)** · Jun 26, 2025, 18:45 UTC · resolved, critical impact, lasted 1 h 47 min  
This incident has been resolved.
- **[Gusto settings page performance degradation](https://stspg.io/3v4mnhwb82rr)** · Feb 17, 2025, 19:24 UTC · resolved, minor impact, lasted 50 min  
This incident has been resolved.
- **[Customers are experiencing slowness and errors when accessing Gusto](https://stspg.io/840myh0hlxjm)** · Nov 22, 2024, 19:09 UTC · resolved, critical impact, lasted 1 h 48 min  
Customers should no longer be experiencing slowness and errors in Gusto.
- **[Customers are experiencing slowness and errors](https://stspg.io/yd9cndz1scsc)** · Nov 20, 2024, 17:09 UTC · resolved, minor impact, lasted 13 min  
Customers should no longer be experiencing slowness and errors in their Gusto dashboard.
- **[Customers are experiencing slowness and errors](https://stspg.io/jb9lnrd8ylry)** · Nov 19, 2024, 20:08 UTC · resolved, minor impact, lasted 25 min  
Customers should no longer be experiencing slowness and errors in their Gusto dashboard.
- **[Some customers are experiencing slowness and errors in their Gusto dashboard](https://stspg.io/tvz74t1gdbx2)** · Oct 31, 2024, 17:09 UTC · resolved, major impact, lasted 1 h 11 min  
This incident has been resolved.
- **[All customers are unable to use our chat option for support.](https://stspg.io/k5hqp03ywhgy)** · Oct 17, 2024, 14:35 UTC · resolved, critical impact, lasted 1 h 33 min  
This incident has been resolved.
- **[Some customers may experience longer wait times when calling Gusto](https://stspg.io/lfq1cdy5b5sl)** · Sep 19, 2024, 14:16 UTC · resolved, minor impact, lasted 1 h 2 min  
This incident has been resolved.
- **[Some customers are experiencing an error when accessing Gusto.](https://stspg.io/608f1pg2hbsw)** · Sep 17, 2024, 01:31 UTC · resolved, major impact, lasted 3 h 19 min  
No issues have been seen since 8:42p PT, we consider this issue resolved.

Source: [Gusto](https://status.gusto.com), Gusto’s public status page, read Oct 24, 2026, 18:09 UTC. Uptimely is not affiliated with Gusto; incident text is Gusto’s own.

## Is it down for you, or for everyone?

A status page shows what the vendor has confirmed, which often lags what users see. [Run a live check of gusto.com](https://getuptimely.com/is-it-down/gusto.com) to see whether it answers right now.

## Get alerted when Gusto has an incident

Uptimely’s External Status Page monitor watches Gusto’s status page and alerts your team by email, SMS, phone call, Slack, Discord or browser push when it reports a problem, next to the monitors for your own services.

[Watch Gusto free →](https://app.getuptimely.com/accounts/register)

## Status of similar services

- [HubSpot status](https://getuptimely.com/service-status/hubspot)
- [QuickBooks status](https://getuptimely.com/service-status/quickbooks)

[Every service status we track](https://getuptimely.com/service-status)

### Is Gusto down right now?

The status at the top of this page is Gusto's own, read from its public status page every couple of minutes. It shows what Gusto's team has confirmed. For an independent check of whether gusto.com answers right now, use the live check on the is-it-down page.

### Where is Gusto's official status page?

Gusto publishes its status at https://status.gusto.com. This page shows the same data with the recent incident history in one place, and links each incident to Gusto's own write-up.

### Why does Gusto not work for me when its status says operational?

A status page lists the incidents a vendor has confirmed, and confirmation takes time: problems often reach users minutes before they reach the status page, and some partial or regional problems never appear on it. Your own network, account or region can also be the cause.

### How can I get alerted when Gusto has an incident?

Add an External Status Page monitor in Uptimely pointed at https://status.gusto.com. It reads the page on a schedule and alerts your team by email, SMS, phone call, Slack, Discord or browser push when Gusto reports a problem, beside the monitors for your own services.
