<!-- Grafana Cloud status: is Grafana Cloud down? — Uptimely -->
> Markdown version of https://getuptimely.com/service-status/grafana — the page itself is the canonical copy.

Service status

# Grafana Cloud status

Is Grafana Cloud down? This is Grafana Cloud’s current status, its components and its recent incidents, read from [Grafana Cloud’s official status page](https://status.grafana.com) and refreshed every 2 minutes.

## All Systems Operational

As reported by Grafana Cloud’s status page, read Oct 24, 2026, 19:11 UTC.

## Scheduled maintenance

- **[Scheduled Database Maintenance – Temporary Grafana Instance Unavailability](https://stspg.io/t06j8vw3mjmj)** · Sep 30, 2026, 19:51 UTC · scheduled, maintenance impact
- **[Scheduled Database Maintenance – Temporary Grafana Instance Unavailability](https://stspg.io/p6k2jy4rgw1v)** · Sep 30, 2026, 19:52 UTC · scheduled, maintenance impact
- **[Scheduled Database Maintenance – Temporary Grafana Instance Unavailability](https://stspg.io/yhlmw20z1003)** · Sep 30, 2026, 20:00 UTC · scheduled, maintenance impact
- **[Scheduled Database Maintenance – Temporary Grafana Instance Unavailability](https://stspg.io/k5p7my8774lb)** · Sep 30, 2026, 20:02 UTC · scheduled, maintenance impact
- **[Scheduled Database Maintenance – Temporary Grafana Instance Unavailability](https://stspg.io/7sn4r3s9j40n)** · Oct 15, 2026, 19:59 UTC · scheduled, maintenance impact

And 13 more on [Grafana Cloud’s status page](https://status.grafana.com).

## Components

__Grafana Cloud components and their status (60 of 542, problems first)__
| Component                                                                     | Status      |
| ----------------------------------------------------------------------------- | ----------- |
| Grafana.com                                                                   | Operational |
| AWS Australia - prod-au-southeast-1                                           | Operational |
| AWS Australia - prod-ap-southeast-2: Querying                                 | Operational |
| AWS Australia - prod-au-southeast-1: Rule Evaluation                          | Operational |
| AWS Australia - prod-au-southeast-1                                           | Operational |
| AWS Australia - prod-ap-southeast-2: Querying                                 | Operational |
| AWS Australia - prod-au-southeast-1                                           | Operational |
| AWS Australia - prod-au-southeast-1: API                                      | Operational |
| AWS Australia - prod-au-southeast-1                                           | Operational |
| AWS Australia - prod-au-southeast-1                                           | Operational |
| AWS Australia - prod-au-southeast-1                                           | Operational |
| GCk6 App                                                                      | Operational |
| AWS Australia - prod-au-southeast-1                                           | Operational |
| AWS Indonesia - prod-ap-southeast-2                                           | Operational |
| AWS Japan - prod-ap-northeast-0                                               | Operational |
| AWS Brazil - prod-sa-east-1                                                   | Operational |
| AWS Australia - prod-au-southeast-2                                           | Operational |
| AWS Australia - prod-ap-southeast-2: Ingestion                                | Operational |
| AWS Australia - prod-au-southeast-1: Alertmanager and Rules Configuration API | Operational |
| AWS Brazil - prod-sa-east-1                                                   | Operational |
| AWS Australia - prod-ap-southeast-2: Ingestion                                | Operational |
| AWS Brazil - prod-sa-east-1                                                   | Operational |
| AWS Australia - prod-au-southeast-1: Public Probes                            | Operational |
| AWS Brazil - prod-sa-east-1                                                   | Operational |
| AWS Brazil - prod-sa-east-1                                                   | Operational |
| AWS Brazil - prod-sa-east-1                                                   | Operational |
| Support Tickets                                                               | Operational |
| Cloud Test Runs                                                               | Operational |
| AWS Brazil - prod-sa-east-1                                                   | Operational |
| AWS India - prod-ap-south-1                                                   | Operational |
| AWS Canada - prod-ca-east-0                                                   | Operational |
| AWS Canada - prod-ca-east-0                                                   | Operational |
| AWS Brazil - prod-sa-east-1                                                   | Operational |
| AWS Brazil - prod-sa-east-1: Querying                                         | Operational |
| AWS Australia - prod-au-southeast-1: Alertmanager                             | Operational |
| AWS Canada - prod-ca-east-0                                                   | Operational |
| AWS Canada - prod-ca-east-0                                                   | Operational |
| AWS Brazil - prod-sa-east-1: API                                              | Operational |
| AWS Canada - prod-ca-east-0                                                   | Operational |
| AWS Canada - prod-ca-east-0                                                   | Operational |
| AWS Australia - prod-ap-southeast-2: Metrics Generator                        | Operational |
| Cloud Output Test Runs                                                        | Operational |
| AWS Canada - prod-ca-east-0                                                   | Operational |
| AWS Singapore - prod-ap-southeast-1                                           | Operational |
| AWS Germany - prod-eu-west-2                                                  | Operational |
| AWS Germany - prod-eu-west-2                                                  | Operational |
| AWS Brazil - prod-sa-east-1: Ingestion                                        | Operational |
| AWS Brazil - prod-sa-east-1: Rule Evaluation                                  | Operational |
| AWS Germany - prod-eu-west-2                                                  | Operational |
| AWS Brazil - prod-sa-east-1: Querying                                         | Operational |
| AWS Germany - prod-eu-west-2                                                  | Operational |
| AWS Brazil - prod-sa-east-1: Public Probes                                    | Operational |
| AWS Germany - prod-eu-west-2                                                  | Operational |
| AWS Germany - prod-eu-west-2                                                  | Operational |
| Result Analysis                                                               | Operational |
| AWS Germany - prod-eu-west-2                                                  | Operational |
| AWS Australia - prod-ap-southeast-2                                           | Operational |
| AWS Canada prod-ca-central-1                                                  | Operational |
| AWS Canada - prod-ca-east-0                                                   | Operational |
| AWS Canada - prod-ca-east-0: Querying                                         | Operational |

What a [degraded performance](https://getuptimely.com/glossary/degraded-performance) status means, and how much downtime an SLA allows: [the uptime calculator](https://getuptimely.com/tools/uptime-calculator).

## Recent Grafana Cloud incidents

- **[Some Grafana Instances Experiencing Issues Coming Online after Restart](https://stspg.io/v6j9g9gqpwsw)** · Oct 23, 2026, 13:33 UTC · resolved, minor impact, lasted 4 h 43 min  
This incident has been resolved.
- **[Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany](https://stspg.io/p5hhk4h6k6dm)** · Oct 23, 2026, 09:31 UTC · resolved, major impact, lasted 45 min  
Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now…
- **[Some GCK6 App Project Pages are Failing to Load](https://stspg.io/wh6fr7yf9j5h)** · Oct 21, 2026, 13:22 UTC · resolved, major impact, lasted 2 h 8 min  
This incident has been resolved.
- **[Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)](https://stspg.io/xk032xv99zbr)** · Oct 21, 2026, 11:48 UTC · resolved, minor impact, lasted 1 h 38 min  
This incident has been resolved.
- **[Possible incorrect evaluation of Synthetic Monitoring alert rules in cluster prod-us-east-3](https://stspg.io/3xcm1c985jpl)** · Oct 21, 2026, 07:10 UTC · resolved, lasted 0 min  
As of 21 Oct, 06:20 am UTC, we became aware of an issue with possible incorrect evaluation of Synthetic Monitoring alert rules in cluster prod-us-east-3\. The issue has been ended 07:00 am UTC
- **[DB issues in prod-sa-east-1](https://stspg.io/28py1pvhnpjf)** · Oct 20, 2026, 21:36 UTC · resolved, lasted 2 h 33 min  
This incident has been resolved.
- **[Grafana Cloud unavailibity in the prod-gb-south-0 region](https://stspg.io/blcsc38zxjxw)** · Oct 20, 2026, 06:49 UTC · resolved, minor impact, lasted 9 h 44 min  
This incident has been resolved.
- **[Some GCK6 App Project Pages are Failing to Load](https://stspg.io/y9w2szsh123d)** · Oct 20, 2026, 14:36 UTC · resolved, major impact, lasted 1 h 31 min  
This incident has been resolved.
- **[IRM outage in the region prod-gb-south-0 and prod-eu-west-0](https://stspg.io/nh9hp52f8qzh)** · Oct 20, 2026, 07:28 UTC · resolved, lasted 3 h 5 min  
This incident has been resolved.
- **[Metrics: Evelvated Read and Ruler Errors.](https://stspg.io/t7cdk3q6bcz9)** · Oct 19, 2026, 15:06 UTC · resolved, major impact, lasted 2 h 50 min  
This incident has been resolved.
- **[IRM Unable to Send SMS to Thailand Numbers](https://stspg.io/9l8htmqt82s2)** · Oct 5, 2026, 16:17 UTC · resolved, minor impact, lasted 331 h 23 min  
Following further investigation, we've confirmed that SMS delivery to certain destinations is not currently supported. We've updated our documentation to clarify the supported destinations and available notification options. We recommend using mobile push notifications or phone…
- **[Phone call notifications to numbers in Russia and Kazakhstan are blocked](https://stspg.io/3kqkpqlqm6f5)** · Oct 13, 2026, 09:23 UTC · resolved, minor impact, lasted 146 h 16 min  
Following further investigation, we've confirmed that SMS delivery to certain destinations is not currently supported. We've updated our documentation to clarify the supported destinations and available notification options. We recommend using mobile push notifications or phone…
- **[Metric reads and rule evaluations are degraded in mimir-prod-66](https://stspg.io/489nw4cdzhsw)** · Oct 16, 2026, 21:05 UTC · resolved, minor impact, lasted 4 h 50 min  
This incident has been resolved.
- **[Tempo Write Failures in prod-us-central-0](https://stspg.io/0w7m43wy213v)** · Oct 15, 2026, 16:10 UTC · resolved, major impact, lasted 5 h 43 min  
This incident has been resolved.
- **[Tempo: High Latency in prod-eu-west-2](https://stspg.io/qth8ndlqhdj1)** · Oct 15, 2026, 14:35 UTC · resolved, minor impact, lasted 2 h 23 min  
This incident has been resolved.

Source: [Grafana Cloud](https://status.grafana.com), Grafana Cloud’s public status page, read Oct 24, 2026, 19:11 UTC. Uptimely is not affiliated with Grafana Cloud; incident text is Grafana Cloud’s own.

## Is it down for you, or for everyone?

A status page shows what the vendor has confirmed, which often lags what users see. [Run a live check of grafana.com](https://getuptimely.com/is-it-down/grafana.com) to see whether it answers right now.

## Get alerted when Grafana Cloud has an incident

Uptimely’s External Status Page monitor watches Grafana Cloud’s status page and alerts your team by email, SMS, phone call, Slack, Discord or browser push when it reports a problem, next to the monitors for your own services.

[Watch Grafana Cloud free →](https://app.getuptimely.com/accounts/register)

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### Is Grafana Cloud down right now?

The status at the top of this page is Grafana Cloud's own, read from its public status page every couple of minutes. It shows what Grafana Cloud's team has confirmed. For an independent check of whether grafana.com answers right now, use the live check on the is-it-down page.

### Where is Grafana Cloud's official status page?

Grafana Cloud publishes its status at https://status.grafana.com. This page shows the same data with the recent incident history in one place, and links each incident to Grafana Cloud's own write-up.

### Why does Grafana Cloud not work for me when its status says operational?

A status page lists the incidents a vendor has confirmed, and confirmation takes time: problems often reach users minutes before they reach the status page, and some partial or regional problems never appear on it. Your own network, account or region can also be the cause.

### How can I get alerted when Grafana Cloud has an incident?

Add an External Status Page monitor in Uptimely pointed at https://status.grafana.com. It reads the page on a schedule and alerts your team by email, SMS, phone call, Slack, Discord or browser push when Grafana Cloud reports a problem, beside the monitors for your own services.