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Service status

# ElevenLabs status

Is ElevenLabs down? This is ElevenLabs’s current status, its components and its recent incidents, read from [ElevenLabs’s official status page](https://status.elevenlabs.io) and refreshed every 2 minutes.

## All Systems Operational

As reported by ElevenLabs’s status page, read Oct 24, 2026, 18:09 UTC.

## Recent ElevenLabs incidents

- **Instant Voice Clone creation failures** · Oct 21, 2026, 17:30 UTC · resolved, minor impact  
Between 03:25 and 04:44 UTC on October 13, 2026, some requests to create an Instant Voice Clone failed with an error. This affected the Voice Lab in the app and the Voices API endpoint (POST /v1/voices/add), when background noise removal was turned on. Clones created without…
- **Increased Dubbing Latency and Failure Rate** · Oct 21, 2026, 17:30 UTC · resolved, major impact  
After several hours of monitoring, our metrics show that error rate has remained at its stable baseline since 17:55 UTC; the increase in Dubbing platform latency and failure rate is now resolved.
- **Agent SIP Conversation Disruption** · Oct 21, 2026, 17:30 UTC · resolved, major impact  
We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.
- **EU Agents disruption in SIP calls** · Oct 21, 2026, 17:30 UTC · resolved, major impact  
The issue has been resolved. EU SIP services are operational and stable.
- **EU Residency - Conversation history not showing for recent calls** · Oct 21, 2026, 17:30 UTC · resolved, minor impact  
Our engineers have confirmed full recovery of the Conversation Search functionality in the web UI and the API.
- **Claude MCP connection not working** · Oct 21, 2026, 17:30 UTC · resolved, minor impact  
Our engineers have deployed a fix that has fully restored Claude MCP functionality.
- **ElevenReader Elevated Error Rates** · Oct 21, 2026, 17:30 UTC · resolved  
Service has been fully restored to remaining affected areas. We will share further details on the cause.
- **EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests** · Oct 21, 2026, 17:30 UTC · resolved, minor impact  
The issue has been resolved, everything is back at normal.
- **Inbound Twilio calls experiencing intermittent connection failures** · Oct 21, 2026, 17:30 UTC · resolved, minor impact  
Inbound calls are currently operational.
- **EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server** · Oct 21, 2026, 17:30 UTC · resolved, major impact  
The issue has been resolved. We will publish a public write-up on this status page once the investigation is completed.
- **Payment Issues** · Oct 21, 2026, 17:30 UTC · resolved, minor impact  
We have confirmed full issue resolution.
- **Website Slowness and API Request Latency** · Oct 21, 2026, 17:30 UTC · resolved, major impact  
As of 7:45 PM UTC, all affected services have fully recovered and are operating normally. \*\*Agents Platform\*\* and \*\*Audio Platform (Website)\*\* have returned to full health. Text-to-Speech (TTS), Speech-to-Text (STT), and Dubbing APIs were unaffected throughout the incident. The…
- **Request failures with the V3 model** · Oct 21, 2026, 17:30 UTC · resolved, major impact  
The issue has been completely resolved, and the requests with the v3 model are being processed.
- **Increased Rate of LLM Failure Errors on Agent Platform Calls** · Oct 21, 2026, 17:30 UTC · resolved, minor impact  
Remediation measures have been fully rolled out, restoring failure rates to baseline. The root cause has been addressed, and the issue is now fully resolved.
- **\[Isolated environments\] Issue with voices on EU and India Residency environments** · Oct 21, 2026, 17:30 UTC · resolved, major impact  
The issue with the Isolated Environments has been resolved after we released a fix. The incident was caused by a change made to how we cache Voice Library voices in data residency environments. The issue only surfaced gradually hours after we released it as the cache for these…

Source: [ElevenLabs](https://status.elevenlabs.io), ElevenLabs’s public status page, read Oct 24, 2026, 18:09 UTC. Uptimely is not affiliated with ElevenLabs; incident text is ElevenLabs’s own.

## Is it down for you, or for everyone?

A status page shows what the vendor has confirmed, which often lags what users see. [Run a live check of elevenlabs.io](https://getuptimely.com/is-it-down/elevenlabs.io) to see whether it answers right now.

## Get alerted when ElevenLabs has an incident

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[Every service status we track](https://getuptimely.com/service-status)

### Is ElevenLabs down right now?

The status at the top of this page is ElevenLabs's own, read from its public status page every couple of minutes. It shows what ElevenLabs's team has confirmed. For an independent check of whether elevenlabs.io answers right now, use the live check on the is-it-down page.

### Where is ElevenLabs's official status page?

ElevenLabs publishes its status at https://status.elevenlabs.io. This page shows the same data with the recent incident history in one place, and links each incident to ElevenLabs's own write-up.

### Why does ElevenLabs not work for me when its status says operational?

A status page lists the incidents a vendor has confirmed, and confirmation takes time: problems often reach users minutes before they reach the status page, and some partial or regional problems never appear on it. Your own network, account or region can also be the cause.

### How can I get alerted when ElevenLabs has an incident?

Add an External Status Page monitor in Uptimely pointed at https://status.elevenlabs.io. It reads the page on a schedule and alerts your team by email, SMS, phone call, Slack, Discord or browser push when ElevenLabs reports a problem, beside the monitors for your own services.
