> Markdown version of https://getuptimely.com/service-status/box — the page itself is the canonical copy. Service status # Box status Is Box down? This is Box’s current status, its components and its recent incidents, read from [Box’s official status page](https://status.box.com) and refreshed every 2 minutes. ## All Systems Operational As reported by Box’s status page, read Oct 24, 2026, 18:03 UTC. ## Components __Box components and their status (60 of 84, problems first)__ | Component | Status | | -------------------------------------------- | ----------- | | Content API | Operational | | Login/SSO | Operational | | Login/SSO | Operational | | Login/SSO | Operational | | Microsoft Office Integration | Operational | | Case Submission Workflow | Operational | | Web Application | Operational | | Australia | Operational | | Content Preview | Operational | | Box Sync | Operational | | Uploads/Downloads | Operational | | Preview | Operational | | Apple iWork | Operational | | Blog Posts and Knowledge Articles | Operational | | Canada | Operational | | Box Drive | Operational | | Collaboration | Operational | | Authentication (OAuth 2.0 / JWT) | Operational | | Search | Operational | | Community Forums | Operational | | Box for Salesforce | Operational | | EU | Operational | | Search | Operational | | Search | Operational | | Box Edit / Tools | Operational | | Uploads/Downloads | Operational | | Box University | Operational | | Google Apps | Operational | | France | Operational | | Preview | Operational | | Uploads/Downloads | Operational | | Mobile-Optimized Website (m.box.com) | Operational | | NetSuite | Operational | | Germany | Operational | | Sharing (Shared Links) | Operational | | Webhooks | Operational | | Microsoft Teams | Operational | | Germany/UK | Operational | | Email Notifications | Operational | | Box Relay | Operational | | Box Embed Widget | Operational | | Slack | Operational | | Israel | Operational | | Admin Console & Functionality | Operational | | Box Sign | Operational | | Japan | Operational | | Governance (Retention) | Operational | | Japan/Singapore | Operational | | Developer Console / Docs (developer.box.com) | Operational | | Governance (Legal Holds) | Operational | | Box Canvas | Operational | | Singapore | Operational | | FTP | Operational | | Workflows and Automations | Operational | | Workflows and Automations | Operational | | UK | Operational | | Box.com Marketing Website | Operational | | Comments and Tasks | Operational | | US | Operational | | Box Shuttle | Operational | What a [degraded performance](https://getuptimely.com/glossary/degraded-performance) status means, and how much downtime an SLA allows: [the uptime calculator](https://getuptimely.com/tools/uptime-calculator). ## Recent Box incidents - **[\[Medium\] Issue with multiple Box Services](https://stspg.io/cq608909nb7h)** · Oct 20, 2026, 02:19 UTC · resolved, major impact, lasted 1 h 29 min After further monitoring, this incident is now considered resolved. All Box services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com. - **[\[Major\] Issue with Box Drive](https://stspg.io/2z5s2yy8rp7n)** · Oct 15, 2026, 08:30 UTC · resolved, major impact, lasted 4 h 11 min After further monitoring, this incident is now considered resolved. The Box Drive service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com. - **[\[Critical\] Issues with Multiple Box Services](https://stspg.io/245w7lxl0mkv)** · Oct 8, 2026, 09:27 UTC · resolved, critical impact, lasted 5 min After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues. - **[\[Medium\] Issue with Enterprise Event Reports](https://stspg.io/m4y0wyxljb1s)** · Oct 8, 2026, 01:48 UTC · resolved, major impact, lasted 2 h 6 min After further monitoring, this incident is now considered resolved. Event-based reports and Insights in the Admin Console, results from the Enterprise Events API, and Box AI unit usage have been restored to full functionality and are showing up-to-date information. If you… - **[\[Medium\] Issue with multiple reports](https://stspg.io/jttbktzfwt3s)** · Sep 30, 2026, 18:08 UTC · resolved, major impact, lasted 116 h 1 min After further monitoring, this incident is now considered resolved. The Report Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com. - **[\[Medium\] Issue with File Requests](https://stspg.io/bg9l10zsjf57)** · Oct 1, 2026, 10:00 UTC · postmortem, major impact, lasted 0 min We recently addressed issues affecting File Requests in Box. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future. On October 1, 2026 between 2:50 AM and 3:30 AM PT, some customers may have… - **[\[Critical\] Issues with All Files Page, Box Notes, API calls, logins and downloads](https://stspg.io/qxwy1t2bfym4)** · Sep 29, 2026, 14:15 UTC · resolved, critical impact, lasted 1 h 14 min From approximately 06.39 AM to 06:44 AM US Pacific time, we observed an issue impacting All Files Page, Box Notes, API calls, logins and downloads. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be… - **[\[Medium\] Issues with Box Notes](https://stspg.io/526db319tsmt)** · Sep 28, 2026, 10:04 UTC · postmortem, major impact, lasted 28 min We recently addressed issues affecting Box Notes in Box. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future. On September 28, 2026, beginning at 2:35 AM PDT, during a routine maintenance… - **[\[Minor\] Issue with Admin Reporting](https://stspg.io/jpryz8xs8k4r)** · Sep 4, 2026, 02:10 UTC · postmortem, minor impact, lasted 53 min We recently addressed issues affecting Admin Reports on AI usage reporting. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future. Between 3:30 PM PDT and 7:59 PM PDT on September 3, 2026,… - **[\[Medium\] Issues with Box Hubs Shared Links](https://stspg.io/st2mtmmbkz5c)** · Aug 28, 2026, 08:20 UTC · postmortem, major impact, lasted 1 h 40 min \_Notice and disclaimer: Box is providing this preliminary information subject to further review and analysis. To the best of our knowledge, this is the current state and we may update as more information is confirmed.\_ Between August 27, 2026 at 11:18 PM PDT and August 28, 2026… - **[\[Critical\] Issue with Downloads](https://stspg.io/wyyrssnxky67)** · Aug 25, 2026, 06:53 UTC · postmortem, critical impact, lasted 44 min We recently addressed issues affecting Downloads \\(including ZIP downloads\\) in Box. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future. Between August 24, 2026 at 11:25 PM PDT and August… - **[\[Medium\] Issue with Uploads](https://stspg.io/jlrhnrtb4pnf)** · Aug 24, 2026, 21:21 UTC · postmortem, major impact, lasted 41 min We recently addressed issues affecting file uploads and other write operations within Box. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future. Between 02:03 PM and 02:24 PM PDT on August 24,… - **[\[Minor\] Issue with Logins & Files Page](https://stspg.io/ptjpkj753hy3)** · Aug 24, 2026, 15:30 UTC · postmortem, minor impact, lasted 2 h 0 min Between 3:44 PM and 4:27 PM PDT on August 19, 2026 and 10:28 AM and 11:21 AM PDT on August 24, 2026, some users may have experienced intermittent errors with some Box features, including Logins, Uploads, Downloads, and Box Sign. The issues occurred after a rapid surge of… - **[\[Medium\] Issue with Microsoft Office Integration and Box Edit](https://stspg.io/ybdp1knrj9qt)** · Aug 20, 2026, 00:31 UTC · postmortem, major impact, lasted 1 h 13 min We recently addressed issues affecting Box Edit, Microsoft Office Online, iWork, and other integrations in Box. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future. ‌ Between 04:17 PM PDT and… - **[\[Medium\] Issues with Multiple Box Services](https://stspg.io/xslc1vyl1t88)** · Aug 19, 2026, 22:00 UTC · postmortem, major impact, lasted 0 min \_Notice and disclaimer: Box is providing this preliminary information subject to further review and analysis. To the best of our knowledge, this is the current state and we may update as more information is confirmed.\_ On August 19, 2026 between 3:44pm PDT to 3:49pm PDT, some… Source: [Box](https://status.box.com), Box’s public status page, read Oct 24, 2026, 18:03 UTC. Uptimely is not affiliated with Box; incident text is Box’s own. ## Is it down for you, or for everyone? A status page shows what the vendor has confirmed, which often lags what users see. [Run a live check of box.com](https://getuptimely.com/is-it-down/box.com) to see whether it answers right now. ## Get alerted when Box has an incident Uptimely’s External Status Page monitor watches Box’s status page and alerts your team by email, SMS, phone call, Slack, Discord or browser push when it reports a problem, next to the monitors for your own services. [Watch Box free →](https://app.getuptimely.com/accounts/register) ## Status of similar services - [Notion status](https://getuptimely.com/service-status/notion) - [Figma status](https://getuptimely.com/service-status/figma) - [Canva status](https://getuptimely.com/service-status/canva) - [Linear status](https://getuptimely.com/service-status/linear) - [Asana status](https://getuptimely.com/service-status/asana) - [Trello status](https://getuptimely.com/service-status/trello) - [Jira status](https://getuptimely.com/service-status/jira) - [Confluence status](https://getuptimely.com/service-status/confluence) - [Miro status](https://getuptimely.com/service-status/miro) - [Dropbox status](https://getuptimely.com/service-status/dropbox) [Every service status we track](https://getuptimely.com/service-status) ### Is Box down right now? The status at the top of this page is Box's own, read from its public status page every couple of minutes. It shows what Box's team has confirmed. For an independent check of whether box.com answers right now, use the live check on the is-it-down page. ### Where is Box's official status page? Box publishes its status at https://status.box.com. This page shows the same data with the recent incident history in one place, and links each incident to Box's own write-up. ### Why does Box not work for me when its status says operational? A status page lists the incidents a vendor has confirmed, and confirmation takes time: problems often reach users minutes before they reach the status page, and some partial or regional problems never appear on it. Your own network, account or region can also be the cause. ### How can I get alerted when Box has an incident? Add an External Status Page monitor in Uptimely pointed at https://status.box.com. It reads the page on a schedule and alerts your team by email, SMS, phone call, Slack, Discord or browser push when Box reports a problem, beside the monitors for your own services.